Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using our website, you consent to the practices described in this policy. If you have any questions, you are welcome to contact us at any time.

Information We Collect

We may collect personal information that you voluntarily provide when placing an order, creating an account, subscribing to newsletters, or contacting our support team. This may include your name, email address, shipping address, payment details, and order information.

We also automatically collect technical data such as browser type, device information, IP address, and browsing behaviour. This helps us improve website performance and provide a better shopping experience.

How We Use Your Information

We use your information to process orders, provide customer support, manage your account, send order notifications, and enhance website functionality. Your information may also be used for fraud prevention, analytics, and improving our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, save your preferences, analyze traffic, and personalize your shopping experience. You may disable cookies in your browser settings, but this may affect site functionality.

Sharing Your Information

We do not sell or trade your personal information. Data may be shared with trusted service providers who assist with payment processing, logistics, analytics, or website functionality. These partners are required to protect your information and use it only for the services they provide.

Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain proper business records.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. You may also request a copy of your information or opt out of marketing communications at any time.

Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

service@luckycfeng.com

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

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